Do you offer lower rates for long term stays?
No, we do not offer rate discounts based on the length of stay. The maximum allowed stay is 29 nights.
I’m not comfortable with self check-in. Can I check-in at your front desk when I arrive?
The Cameo Suites and Hotel is an automated self-service facility. We have eliminated the traditional front desk experience in favour of convenient pre-arrival online check-in and a self check-in kiosk option on arrival. The cost savings are passed to our guests, making Cameo one of downtown’s most affordable accommodations. Still, a staff person is available by phone during business hours to assist with any issues, and by email or text outside business hours for any emergencies.
Where can I park?
Please click here for complete information about where to unload your luggage and where to park.
Do you allow pets or service animals?
No. As a small limited-service facility, we are not equipped or staffed to handle room turnovers that require the full removal of animal-related allergens in between guests. We can recommend other great hotels in the area that allow animals, such as the Hotel Halifax on Barrington street.
I’m a light sleeper and need a quiet room. Are the rooms soundproof?
Cameo Suites is located in the center of downtown Halifax’s dining and entertainment district. Therefore, we are not able to guarantee a very quiet environment where noises from street traffic, adjacent bars, or from other guests are not heard in the room to some extent.
Rooms that end with 01 and 02 face Barrington Street, a main downtown street, while rooms that end with 03 and 04 face Argyle Street and Pizza Corner, which is Halifax’s main nightlife district.
What is your cancellation policy?
If you reserved a suite with a refundable rate option, then you can cancel your reservation at any time without penalty up to three days before arrival. If you have already prepaid for your stay, you will receive a full refund if you cancelled within the free cancellation period.
What is your policy in regards to damages?
We understand that accidents happen. If damages occur to your suite during your stay, please inform staff as soon as possible.
We require a $300 card preauthorization for damages, security and incidentals at check-in. This amount will be charged for the cost of fixing or replacing the damaged item. If the cost of remediating the damage exceeds the preauthorized amount, we will attempt to recover the difference from the guest’s credit card on file. If card charges are unsuccessful, we will contact the guest to request an alternative method of payment.
Upon request, guests can be provided with photos of the damage and quotes for any required labour, materials or equipment necessary to remediate damage(s).